Bulk Upload
Upload Excel and Word files in bulk.
Bulk uploads must follow the required formats.
- Excel files must be Question/Answer pairs (Q in the first column, A in the second).
- Word files also follow Q/A pairs. See the Word section.
After preparing the file, click “Upload Document” and select your file.
1 - Excel File
Excel format for bulk upload.
Follow the template below.
Excel template
Save an Excel file in the following format and upload it to import Q&A entries. The first row is a header and is ignored.
| Question | Answer |
|---|
| Q1 | A1 |
| Q2 | A2 |
| Q3 | A3 |
2 - Word File
Word format for bulk upload.
Use the provided Word sample format.
- When uploading a Word file with images, images are stored along with text.
- Like Excel, structure the document as Q/A pairs. If the document can clearly separate Question/Answer (e.g., using labels), it can be bulk‑uploaded.
- After upload, you can edit entries in Q&A Management.
Alerts
Warning
WMF/EMF image formats are not supported.