Privacy Policy

Privacy Notice (Short Version)

We care about your privacy.

• What we collect: Basic account details (name, email, contact), payment info, and usage data (IP, cookies, logs).
• Why we collect it: To provide services, process payments, improve user experience, and ensure security.
• How long we keep it: Only as long as necessary or as required by law.
• Who we share with: Trusted partners (e.g., hosting, payment providers). We never sell your data.
• Your rights: Access, correct, delete, or restrict your data; withdraw consent; request portability.
• Cookies: Used to personalize content and improve services. You can disable them in your browser.

Questions? Contact gptsupport@dfocus.net. For full details, see the full policy below.

1. Information We Collect

We may collect the following categories of information:

• Account Information: Email address, password, business name, registration number, contact details, manager name.
• Service Information: Name, date of birth, address, phone number, email, payment information.
• Optional Information: Interests, purchase history, business type, representative name, business address.
• Automatically Collected Data: IP address, cookies, device identifiers (e.g., MAC address), usage records, and log data.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and payments
• Manage memberships and accounts
• Deliver goods and digital content
• Provide customer support and respond to inquiries
• Send important notifications and updates
• Prevent fraud and ensure security

We do not use your personal data for purposes other than those stated, unless we obtain your consent or as required by law.

3. How Long We Keep Your Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Examples include:

• Contract and payment records: up to 5 years
• Consumer complaints/dispute records: up to 3 years
• Website logs (IP, connection history): up to 3 months–1 year

4. Sharing and Disclosure

We may share personal information with trusted third parties to provide services:

• Dfocus Co., Ltd. accounting service division: Payment processing and invoicing and refund management
• NICEPAY PG: Payment and escrow processing

All partners are required to handle personal data securely and in compliance with applicable laws. We never sell your personal data to third parties.

5. Your Rights

Depending on your location (e.g., under GDPR/CCPA), you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Restrict or object to certain processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, please contact us at gptsupport@dfocus.net. We will respond promptly. If you are a California resident, we do not sell or share personal information as defined under the CCPA.

6. Cookies and Tracking

We use cookies to enhance your browsing experience and deliver personalized content.

• You may refuse cookies through your browser settings, but some services may not function properly.
• Cookies help us analyze usage patterns, remember your preferences, and improve our services.

7. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including:

• Access control and encryption
• Security monitoring and firewall protection
• Employee training on data protection
• Restricted access to data centers and storage

8. International Data Transfers

If you access our services from outside of Korea, your information may be transferred and stored in countries where our servers or partners operate. We ensure that appropriate safeguards are in place for such transfers.

9. Children’s Privacy

Our services are not directed at children under the age of 14. We do not knowingly collect personal data from children. If we become aware that a child’s data has been collected, we will delete it immediately.

10. Contact Us

• Privacy Officer: Jungho Lee (Service Team Lead) · jhlee@dfocus.net
• Privacy Department: Service Operations Team · gptsupport@dfocus.net

11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on our website with the effective date.